The maximum running time of this wooden decorative hourglass is 60 minutes. And you can pick any point in the running time range. But there is a 10% tolerance, as our hourglasses are all handmade. And 10% tolerance is the professional standard in this area.
Popular Running Time：15 Min, 30 Min, 60 Min.
It is better not to laser or print any logo on the wood parts.
We put each hourglass into a PE bag, then wrapped it with polyfoam and put it into a white box. This packing is safe enough. But to make the shipping safer, we only put eight hourglasses in a carton.
For other general information like the samples, shipping, payment terms, please check the FAQ page. There are great answers.
There is an episode about this hourglass, and we should share it with the visitors. We first got the inquiry in the middle of 2019. Then we soon quoted the price, made and sent out the samples. After that, we didn’t get any reply. We tried to contact the customer, but finally, we knew we had lost this project.
After two years, in the middle of 2021, I got the customer’s email and restarted the project. And then we know the details. Our price is a little higher than another manufacturer, but the samples are not so different. So He didn’t choose us.
When he got the bulk products, there were some problems. One is that the hourglass is easy to take off from the wooden frame, and the other is that the polyform is too big and does not protect the hourglass well. These two deadly issues directly cause the problem of almost all the hourglasses broken on the way to the final clients. So our customer had to refund the payment to his clients and contacted us then. And we solved the problems after a lot of contact.
We don’t mean we are the best sand timer manufacturer. All the factories have their own advantages and problems. Keep the eyes on details, communicate without delay, solve problems in time.
As a factory since 2002, we can have some cases for your reference and hope they can do some help.
(1) About the Logo
As we talked at the logo section, it is better not to laser or print any logo on the wood base.
(2) About the Color of the Wood Frame
The Cherry wood surface is one of the best options.